Business conditions

GENERAL TERMS AND CONDITIONS

AND PERSONAL DATA PROTECTION CONDITIONS

Introductory Notice

RJ Trading s.r.o. hereby informs that Part A of this webpage, or document, constitutes the general terms and conditions that regulate the terms of purchase in the online store www.namaximum.com and through which the seller fulfills its notification obligations towards consumers. Part B of this webpage, or document, which is located below, constitutes the personal data protection conditions. Through this part, the seller fulfills its notification obligations towards individuals who provide their personal data in connection with purchasing goods, subscribing to the newsletter, registering in the online store, etc.

PART A: GENERAL TERMS AND CONDITIONS

I. Definitions

For the purposes of these terms and conditions, the following definitions apply:

1. "Seller" refers to RJ Trading s.r.o., located at Božčická 13/5, 094 13 Dlhé Klčovo, Slovak Republic, VAT ID: SK2023703121, registered in the commercial register maintained by the City Court in Prešov, Section Sro, Insert No. 27480/P, email contact: info@namaximum.com. The Seller, in concluding and fulfilling the purchase agreement according to these terms and conditions, acts within the scope of its business activities;

2. "Buyer" refers to a person interested in concluding or has concluded a purchase agreement with the Seller through the online pages www.namaximum.com;

3. "Consumer" refers to the Buyer who, when concluding and fulfilling the purchase agreement with the Seller, does not act within the scope of their profession, trade, or other business activity;

4. "Registered User" refers to a person who registers in the online store to use services related to online registration;

5. "Contracting Parties" refers to the Seller and the Buyer;

6. "Contract" refers to the purchase agreement concluded between the Seller and the Buyer through the online pages www.namaximum.com;

7. "Online Store" refers to the store operated under the domain www.namaximum.com.

II. Introductory Provisions

1. These terms and conditions apply to the conclusion of contracts, the subject of which is goods offered by the Seller, using remote communication means in the Online Store, and form an integral part of the Contract concluded this way.

2. Unless otherwise stipulated in a written agreement between the Seller and the Buyer or provided by law, these terms and conditions apply to all relationships between the Seller and the Buyer. By concluding the Contract in accordance with Art. 6, Section 2 of Regulation No. 593/2008/EC, the Contracting Parties agree that any matters not regulated by these terms and conditions shall be governed by the laws and other generally binding legal regulations of the Czech Republic (hereinafter collectively referred to as "Applicable Law"). In cases where the Buyer is a Consumer and some of their rights and obligations under these terms and conditions and the Applicable Law are differently regulated by the legal system of the country where they are domiciled, the legal arrangement that is more favorable to the Buyer will apply.

III. Goods and Their Evaluation

1. The web interface of the Online Store contains information about the goods intended for sale by the Seller, including the main characteristics, price, payment options, delivery options, and other related information concerning specific goods. Goods displayed in the Online Store as a result of the Buyer’s search are sorted according to stock availability, relevance to the search term, and product sales performance.

2. The purchase price of goods in the Online Store is stated inclusive of VAT and all related fees. The purchase price remains valid for as long as it is listed for the respective goods in the Online Store.

3. If two prices are listed for goods on the website, one of which is crossed out, the crossed-out price is for informational purposes only, and the purchase price is the lower, non-crossed-out amount.

4. All information about the goods listed in the Online Store, such as descriptions, specifications, photos, etc., is information available to the Seller at the time of its publication. The goods may differ slightly from this information in reality. The Seller reserves the right to make minor adjustments to the product description to reflect actual conditions.

5. Offers for goods in the Online Store are time-limited and quantity-limited, as indicated in specific cases for the goods in the Online Store or in marketing campaigns promoted by the Seller.

6. The Seller reserves the right to limit the maximum number of purchases for specific goods by an individual Buyer to ensure a fair purchase opportunity for all Buyers.

7. To monitor and evaluate Buyers' satisfaction with the Online Store and the offered goods, the Seller allows Buyers to submit their ratings in the Online Store, which will be displayed in an anonymized form for the benefit of other visitors to the Online Store.

8. The authenticity of these ratings is ensured by the Seller, as the option to submit ratings is only accessible to Buyers who have made a purchase in the Online Store, either through the Seller's system or through a third-party rating processing system. Submitting a rating is entirely voluntary.

9. If the rating system is operated by a third party as a service provider, such a party will be duly identified in the email containing the option to submit a rating to the Seller. The terms of providing this service are further described on the service provider's website.

10. In any case, when the Buyer submits a rating to the Seller, a non-exclusive, royalty-free license to use the rating without time and territorial restrictions is granted, allowing the Seller to use the rating in any way.

11. The Buyer authorizes the Seller to use the rating without identifying the Buyer as the author, to exercise their moral rights on behalf of the Buyer, either independently or with the assistance of third parties.

12. By submitting the rating, the Buyer confirms that they are entitled to use the intellectual property rights to their rating to the extent necessary to grant the above license and that this review is truthful in connection with the purchase made in the Online Store. By granting the license, the Buyer also confirms that the rating does not infringe on the intellectual property rights of third parties.

13. The Buyer's rating must not contain information that is illegal or contrary to good morals.

14. The use of automated rating tools and ratings that do not originate from the Buyer is prohibited.

15. The Seller may post both positive and negative reviews in the Online Store, which must not be deleted without serious reason. However, the Seller reserves the right to delete any reviews, in whole or in part, that violate these conditions.

16. Reviews are not sponsored.

17. The Seller may offer certain compensation to the Buyer for providing a review, especially in the form of a discount on a future purchase, with the conditions for obtaining and applying such compensation being determined individually based on the Seller's current marketing campaign.

18. The Seller publishes individual reviews in chronological order from newest to oldest. Reviews provided in another language may also include translations provided by the Seller.

IV. Pre-Contractual Information and Contract Conclusion Procedure

1. Before concluding the Contract, the Seller informs the Consumer of the following information:

1.1. Available payment methods are listed in Art. VI of these terms and conditions, and the method of delivery is listed in Art. V of these terms and conditions;

1.2. Delivery limitations apply only as listed in Art. III of these terms and conditions;

1.3. The cost of delivery is stated in Art. V of these terms and conditions;

1.4. Information about warranties and rights arising from defective performance, as well as other conditions for enforcing these rights, are listed in Art. VIII of these terms and conditions;

1.5. The Contract is not concluded for an indefinite period and does not involve recurring performance;

1.6. The Consumer is not required to pay any deposit or similar payment before the Contract is concluded; This does not affect the Buyer’s option to choose online payment by card for the purchase price and delivery costs according to Art. VI of these terms and conditions;

1.7. The costs of using remote communication means for concluding the Contract are borne entirely by the Buyer, with the amount of these costs depending on the conditions of the telecommunications service provider used by the Buyer when concluding the Contract. The Seller does not charge any additional fees for using remote communication means;

1.8. More detailed information on exercising the right of withdrawal and the withdrawal form are provided in Art. VII of these terms and conditions;

1.9. If the Consumer withdraws from the Contract, they bear the costs of returning the goods, as stated in Art. VII of these terms and conditions;

1.10. The Consumer may turn to the Seller in the context of extrajudicial dispute resolution via the email address info@namaximum.com and may file a complaint against the Seller's procedure with the supervisory or state control authority, which in consumer protection matters is the Slovak Trade Inspection, Central Inspectorate of the SOI, located at Obrancov mieru 6, 080 01 Prešov 1, and in personal data protection matters, the Office for Personal Data Protection, located at Hraničná 4826/12, 820 07 Bratislava.

 

1.11. The Seller is not bound by any code of conduct concerning the Consumer or Registered User.

2. These terms and conditions are drafted in the Slovak language. The Contract between the Seller and the Buyer is concluded in the Slovak language.

3. By submitting an order through the Online Store, the Buyer agrees to conclude the Contract remotely using remote communication means.

4. The technical steps leading to the conclusion of the Contract are as follows:

4.1. After entering the address of the Online Store in the internet browser, the Buyer is shown the offer of goods, and the Buyer can select specific goods;

4.2. Once the Buyer selects specific goods from the Seller's offer, detailed information about the goods is displayed;

4.3. The Buyer selects the desired quantity and adds the goods to the electronic shopping cart by clicking the "Buy" button. The electronic shopping cart is accessible to the Buyer at any time during the purchase by clicking the button representing the cart;

4.4. After clicking the button representing the cart, the Buyer is shown an overview of the selected goods, containing for each item added to the electronic shopping cart the designation of the goods, the selected quantity, the estimated delivery time, the price of the goods, and also the total price consisting of the sum of the prices of all items and the delivery price. The Buyer can check the order contents in the shopping cart, and if they want to change or remove any item, they can do so at this step, or they can return to the Online Store by clicking the "Back to Store" button;

4.5. If the Buyer agrees with the order contents, they fill in their name and surname, delivery address, phone number, and email address. The Buyer is required to fill in the fields marked with an asterisk. Without filling in these fields, it is not possible to submit the order. Furthermore, the Buyer selects the payment method by bank transfer, online payment by card, or cash on delivery. At the same time, by ticking the appropriate box, the Buyer confirms that they have read these terms and conditions, which are accessible from this location by clicking on the link "Terms and Conditions," including the pre-contractual notices mentioned in Section 1 of this article, and chooses whether they agree to receive commercial communications (newsletter) to their email address. The Buyer can also choose to make a purchase as a registered user of the Online Store or register as a new user in the Online Store;

4.6. If the Buyer does not request any further changes to the order and the data entered by them, by clicking on the "Pay" button or "Order with Payment Obligation," they complete the order process, aware that the order includes an obligation to pay the price for the ordered goods and the delivery costs. The data entered by the Buyer in the order are considered complete and correct by the Seller;

4.7. After submitting the order, the Buyer will be automatically redirected to a website enabling online payment by card;

4.8. The Contract between the Seller and the Buyer is concluded upon the confirmation of the Buyer's order by the Seller.

5. If the Buyer enters any note or request with their order, such a note or request does not become part of the Contract, and its content is not binding on the Seller.

6. The Seller shall send the Buyer the proof of purchase and confirmation of the Contract conclusion without delay after concluding the Contract. These terms and conditions of the Seller are an integral part of the Contract confirmation. The Buyer agrees that the confirmation of the Contract will be issued and sent in electronic form, thereby replacing the Seller's obligation to provide the Buyer with a confirmation in paper form. If an error occurs in the automatic processing of the Buyer's order in the electronic order system, resulting in a mismatch between the Contract sent and the Buyer's order, the Seller is obliged to send the Buyer a corrective email confirming the correct version of the Contract, with a note that it is a corrected version of the Contract and that the previous Contract is invalid due to an error in the electronic system.

7. The Seller stores the concluded Contracts and received orders in electronic form and keeps them for the period specified by law. The Seller does not allow access to archived Contracts by any other person. The Seller will allow the Consumer to access the Contract they concluded with the Seller if the Consumer requests it in writing by email sent to info@namaximum.com. In such an email, the Consumer must clearly identify the requested Contract, at least by the date of its conclusion, the subject of purchase, and the relevant order number.

8. If the specific goods that are the subject of the Contract are no longer manufactured, supplied, are out of stock, or have been accidentally damaged during preparation for shipment, the Seller has the right to withdraw from the Contract (i.e., cancel the order) within 7 days of its conclusion. The Buyer will be informed of this fact without delay. If the Buyer has already paid for the specific goods or part of the price, this amount will be refunded to the Buyer.

9. The Buyer acquires ownership of the delivered goods only after full payment of the purchase price and delivery costs.

V. Delivery Conditions and Delivery Costs

1. The goods are delivered to the address provided by the Buyer as the delivery address when filling out the order.

2. Personal pickup of goods at the Seller's premises is not possible.

3. The goods are sent via the carrier specified in the order. The Seller does not allow goods to be shipped through another carrier.

4. Delivery costs consist only of the shipping fee and any cash on delivery fee. The Buyer is responsible for paying the delivery costs.

5. If the delivery time is not stated for specific goods, the Seller is obliged to deliver the ordered goods no later than 30 days from the conclusion of the Contract. If the Buyer orders goods with different delivery times within one order, the delivery time is the longest one among them. If the Seller does not deliver the ordered goods to the Consumer even within an additional reasonable period, the Consumer has the right to withdraw from the Contract.

6. The Buyer is informed that in exceptional cases, the delivery time may be extended due to delays caused by unforeseeable reasons that the Seller could not influence.

7. The Seller informs the Buyer by email when the goods are dispatched to the email address provided when filling out the order.

8. Any additional shipping costs incurred due to additional requests by the Buyer after the Seller has handed over the goods for transport, for example, due to subsequent changes to the delivery location by the Buyer, must be paid by the Buyer. If the Buyer does not take delivery of the goods upon delivery and requests redelivery, they bear the cost of redelivery.

9. In the event of unjustified non-acceptance of the goods by the Buyer, the Seller is entitled to claim compensation for the damage incurred.

10. When taking delivery of goods from the carrier, the Buyer is advised to inspect the condition of the package, and if there are signs of visible damage (torn or deformed packaging, etc.), they should refuse to accept it.

VI. Payment Conditions

1. The Buyer can pay for the goods and delivery costs by one of the methods available in the Online Store before placing their order, such as:

1.1. By bank transfer to the Seller's account;

1.2. Online payment by card;

1.3. In cash upon personal collection of the goods or by card payment if the carrier offers this payment option.

2. By concluding the Contract, the Buyer agrees that the invoice or document replacing the invoice for the ordered and purchased goods will be provided to them by the Seller exclusively in electronic form (electronic invoice), sent to the email address provided by the Buyer when placing the order.

VII. Withdrawal from the Contract

1. The Consumer has the right to withdraw from the Contract without giving any reason at any time from the conclusion of the Contract until the expiry of fourteen days from the day they receive the goods from the carrier, or if the subject of the Contract is several types of goods or the delivery of several parts, within fourteen days from the day they receive the last delivery of goods from the carrier.

2. The Consumer's right to withdraw from the Contract cannot be understood as the right to borrow goods free of charge. The Consumer is liable to the Seller for any reduction in the value of the goods resulting from handling the goods in a way other than necessary to become acquainted with the nature, characteristics, and functionality of the goods.

3. The Consumer cannot withdraw from the Contract for the supply of goods in the cases specified in Section 7, Paragraph 6 of the Slovak Republic Act No. 102/2014 Coll., especially in the case of the sale of goods sealed and sealed in protective packaging that cannot be returned for health protection reasons or for hygiene reasons after it has been opened.

4. If the Consumer wants to exercise the right to withdraw from the Contract, they must notify the Seller of this decision before the expiry of the withdrawal period in a demonstrable manner. To facilitate the withdrawal procedure, the Consumer can use the Seller's standard withdrawal form available in the footer of the Online Store or on request via email info@namaximum.com, but the withdrawal is valid even if the Consumer does not use this form.

5. The Consumer may return the goods to the address specified in Art. I, Section 1 of these terms and conditions. If the Consumer withdraws from the Contract, they must return the goods without undue delay, at the latest within fourteen days of withdrawing from the Contract. The time limit for returning the goods is considered fulfilled if the Consumer sends the goods before the expiry of the fourteen-day period. The Consumer bears the costs of returning the goods to the Seller.

6. If the Consumer withdraws from the Contract, the Seller will refund the price of the goods, as well as the delivery costs (with the exception of additional costs incurred as a result of the method of delivery chosen by the Consumer, which is different from the cheapest method of standard delivery offered by the Seller), without undue delay and no later than fourteen days after the Seller is informed of the Consumer's decision to withdraw from the Contract.

7. The Seller will make the refund using the same payment method used by the Consumer in the original transaction unless the Consumer explicitly agrees otherwise. In any case, the Consumer will not incur any fees as a result of the refund. The Seller is not obliged to refund any amount before receiving the returned goods or proof from the Consumer that the goods have been sent back to the Seller, whichever occurs first.

8. If the Consumer chooses to withdraw from the Contract and the goods were delivered with a gift, the gift contract is concluded with a resolutory condition, meaning that if the Consumer exercises the right to withdraw from the Contract, the gift contract becomes ineffective, and the Consumer is obliged to return the provided gift along with the goods. If the gifts are not returned, their value will be considered unjust enrichment of the Consumer. If returning the subject of unjust enrichment is not possible, the Seller has the right to monetary compensation equal to the usual price of the gift.

9. If the returned goods have decreased in value due to handling beyond what is necessary to ascertain the nature and characteristics of the goods, the Seller may claim compensation from the Consumer. The Seller is obliged to prove the damage incurred in such a case.

10. The Contracting Parties agree that in the case of valid withdrawal from the Contract, the monetary amounts stated above will be refunded to the Consumer by bank transfer to the account that the Consumer will provide to the Seller. If this method is not possible, especially due to an incorrect account number provided by the Consumer, the monetary amounts will be returned to the Consumer by postal order sent to the Consumer's address.

11. The Contracting Parties agree that the Seller is also entitled to withdraw from the Contract under the following conditions. If the Buyer has chosen cash on delivery as the payment method for the purchase price of the ordered goods, the Seller is entitled to withdraw from the Contract if the Buyer fails to take delivery of the ordered goods properly and in a timely manner, or if the ordered goods are returned to the Seller after an unsuccessful attempt to deliver them to the Buyer. The Seller is entitled to claim from the Buyer the reimbursement of transport costs incurred in connection with the unsuccessful delivery of the ordered goods.

12. If the Buyer has chosen to pay for the goods by card, the Seller is entitled to withdraw from the Contract if they do not receive payment from the Buyer within one day of the conclusion of the Contract.

13. The Seller's valid withdrawal from the Contract is considered to be the sending of written notice of withdrawal to the Buyer by email to the Buyer's email address.

VIII. Liability for Defects and Warranty

1. The Seller is responsible for ensuring that the goods are free from defects at the time of receipt by the Consumer and remain free from defects for 24 months, i.e., during the statutory warranty period. The Seller is particularly responsible for ensuring that the goods have the quality and properties agreed upon by the Contracting Parties, or if such an agreement is lacking, the quality and properties described by the Seller, or that the Consumer expected based on the nature of the goods and the Seller's advertisements, that the goods are suitable for the purpose for which goods of the same type are normally used, that the goods are in the correct quantity, measure, or weight, and that they comply with legal requirements.

2. The Consumer is entitled to exercise their rights under the Seller's liability for defects within twenty-four months from the receipt of the goods.

3. The Consumer is advised to inspect the goods immediately after receipt and verify their quality, properties, and quantity.

4. If the goods do not have the properties specified in paragraph 1 of this article, and the defect can be remedied, the Consumer has the right to have the defect remedied free of charge, promptly, and properly. The Seller is obliged to remedy the defect without undue delay. The Consumer may also request the replacement of the goods instead of remedying the defect, or if the defect relates only to a part of the goods, the replacement of the part, provided that this does not impose disproportionate costs on the Seller considering the price of the goods or the severity of the defect. The Seller may always replace defective goods with fault-free goods if this does not cause significant inconvenience to the Consumer.

5. If the defect cannot be remedied and prevents the proper use of the goods as defect-free goods, the Consumer has the right to exchange the goods or to withdraw from the Contract. The same rights apply to the Consumer in the case of removable defects if the Consumer cannot use the goods properly due to the reoccurrence of the defect after repair or due to a higher number of defects.

6. If the Consumer does not claim the right to have new goods delivered without defects, to have parts replaced, or to have the goods repaired, nor do they withdraw from the Contract, they may claim an appropriate discount. The Consumer also has the right to an appropriate discount in the case of an irremediable defect.

7. If goods sold at a lower price or used goods have a defect for which the Seller is responsible, the Consumer is entitled to an appropriate discount on the price of the goods instead of the right to exchange the goods.

8. The Consumer may exercise claims for liability for defects with the Seller by:

8.1 Sending a complaint or personally delivering the complaint and defective goods to the Seller at the address of its registered office, personally delivering the complaint and defective goods at any of the Seller's stores, or sending the complaint by email to info@namaximum.com. Along with the description of the defect, the Consumer will inform the Seller of the claim they have chosen. They are not entitled to change their choice without the Seller's consent. This does not apply if the Consumer requested a repair of the defect, which turns out to be irreparable,

8.2 Sending a complaint or personally delivering the complaint and defective goods to the Seller's partner, RJ Trading, s.r.o., Božčická 13/5, 09413 Dlhé Klčovo. Along with the description of the defect, the Consumer will inform the Seller of the claim they have chosen. They are not entitled to change their choice without the Seller's consent. This does not apply if the Consumer requested a repair of the defect, which turns out to be irreparable. If the Consumer uses this complaint option, by delivering or sending the complaint to the Seller's partner, the Consumer agrees that this partner will assume the Seller's obligation to handle the complaint and the defective goods.

9. The goods submitted for a complaint should be clean for hygienic reasons; otherwise, the Seller may reasonably reject the complaint.

10. Instead of a warranty certificate, the Seller issues a proof of purchase for the goods.

11. The Seller will provide the Consumer with a written confirmation of its obligations from defective performance upon the Consumer's request to the extent required by law.

12. The Seller will confirm in writing when the Consumer's claim was made, as well as the repair carried out and the duration of the repair, what the complaint entailed, and the type of remedy requested by the Consumer. After handling the complaint, the Seller will confirm to the Consumer in writing the date and manner in which the complaint was handled, or issue a certificate of repair and its duration or a written justification for the rejection of the complaint.

13. The Seller will decide on the complaint immediately, in complex cases within 3 days, and if the defect assessment requires technical evaluation of the goods' condition, no later than 30 days from the date of filing the complaint unless the Seller and the Consumer agree on a longer period.

14. The Seller will reimburse the Consumer for delivery costs of the defective goods if the complaint is deemed justified.

15. If the complaint is resolved by the delivery of new goods, ownership of the defective goods is transferred to the Seller upon delivery of the new goods to the Consumer. If the complaint is resolved by granting an appropriate discount to the Consumer or the Consumer withdraws from the Contract, the Seller will refund the corresponding amount to the Consumer by bank transfer to the Consumer's bank account or to the bank account provided by the Consumer to the Seller. If this method is not possible, the funds will be returned to the Consumer by postal order sent to the Consumer's address. Exceptions may be agreed upon in justified cases with the Seller's customer support.

16. No claims for defects can be made on gifts and other free services provided completely free of charge. The Seller is not responsible for defects for which a lower price for the goods was agreed between the Contracting Parties.

IX. Alternative Dispute Resolution for Consumer Disputes

The Consumer has the right to turn to the Seller with a request for redress if they are not satisfied with how the Seller handled their complaint, or if they believe that the Seller has violated their rights. If the Seller responds to the Consumer's request negatively or does not respond to it within 30 days from the date of sending the request, the Consumer has the right to submit a proposal to initiate alternative dispute resolution (hereinafter "ADR"). Only disputes arising from the Contract between the Seller and the Consumer and disputes related to this Contract can be resolved through ADR, except for disputes under Section 1, Paragraph 4 of the Slovak Republic Act No. 391/2015 Coll. and disputes whose value does not exceed 20 EUR. The ADR proposal is submitted to the ADR entity pursuant to Section 3 of the cited law, which includes the Slovak Trade Inspection, using the platform or form provided for that purpose, a sample of which is attached to the cited law. Other ADR entities are listed in the list available on the website [Ministry of Economy of the Slovak Republic](http://www.mhsr.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-1/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov-1). The ADR entity may charge the Consumer a fee for initiating ADR, but no more than 5 EUR including VAT. If several ADR entities are competent, the Consumer has the right to choose which one to submit the proposal to. In addition to ADR, the Buyer has the right to turn to the general court with jurisdiction over the matter. The ADR platform is available on the European Commission's website [here](https://ec.europa.eu/consumers/odr/main).

X. Registration in the Online Store

1. A visitor to the Online Store has the option to register in the Online Store and become a Registered User, either during or outside of the ordering process.

2. Registration in the Online Store is a condition for entering into a free service contract related to the registration, which involves the creation of a user account in the Online Store, gaining the ability to manage orders in an online environment, the possibility to make future purchases without the need to re-enter contact information, the ability to track purchase history, and the ability to use the benefits of the Seller’s loyalty program. These services could not be provided without registration in the Online Store. The Registered User only bears the cost of using remote communication tools used to access the Online Store and register.

3. Any complications during registration in the Online Store or errors related to the user account may be reported by the Registered User to the Seller. However, the Seller is not responsible for ensuring that its system, including the user account, will be continuously available, particularly due to necessary updates and repairs to software and hardware.

4. The Registered User's user account is protected by a login email address and password. The Registered User is responsible for securing the login email address and password from loss and misuse.

5. The Registered User can delete their user account in the Online Store at any time without any restrictions, i.e., withdraw from the service contract. The user account can also be deleted by the Seller upon the Registered User's request. The procedures and rights of the Registered User according to Articles VII, VIII, and IX of these terms apply accordingly.

6. The operator may delete the user account of the Registered User if the Registered User has not used the account for more than 1 year, or in the event that the Registered User grossly violates their obligations under these terms.

7. If the Registered User submits any comments or reviews about the Seller's products through the Online Store interface, it is assumed that the Registered User has granted the Seller a free license to publish such comments or reviews, to further modify them, and to use them commercially.

XI. Final Provisions

1. The Buyer acknowledges that when using the Online Store and entering into the Contract, their personal data will be processed in accordance with the conditions set out in part B of this document.

2. These terms and conditions are freely available on the Online Store's website, and the Buyer is allowed to archive and reproduce them, especially by printing the relevant web page, downloading and saving the file in Portable Document Format (PDF), or saving the file containing these terms, which the Seller will send to the Buyer in an email attachment confirming the Contract.

3. The Seller reserves the right to change the terms and conditions. The amended terms and conditions will be made available on the Online Store's website. For the Buyer, the version of the terms and conditions that is attached to the email containing the Contract will always be effective. This provision does not affect rights and obligations that arose during the validity of the previous version of the terms and conditions.

4. If any part of these terms and conditions is found to be invalid or contrary to the legal order of the Slovak Republic, the remaining provisions shall remain unaffected by this invalidity.

5. An appendix to these terms and conditions is the Withdrawal Form.

6. These terms and conditions take effect on January 6, 2023.

PART B: TERMS OF PERSONAL DATA PROTECTION

I. Definition of Terms

For the purposes of these terms, the following terms are understood as:

"Controller" means RJ Trading s.r.o., with its registered office at Božčická 13/5, 094 13 Dlhé Klčovo, Slovak Republic, VAT ID: SK2023703121, registered in the Commercial Register maintained by the District Court in Prešov, Section Sro, Insert No. 27480/P, email contact: info@namaximum.com. "Data Subject" means the person who provides their personal data to the Controller for the purposes listed below, primarily a visitor to the Controller's website or a customer of the Controller; "Online Store" means the store operated under the domain www.namaximum.com; "Regulation" means the European Parliament and Council Regulation (EU) No. 2016/679 of April 27, 2016, General Data Protection Regulation (GDPR); "Law" means Act No. 18/2018 Coll., on the protection of personal data, as amended.

II. Processing of Personal Data for Order Fulfillment Purposes

The personal data of the Data Subject that the Controller processes for the purpose of concluding and fulfilling a contract based on the order placed by the Data Subject in the Controller's Online Store includes: name and surname, address, email, and phone contact of the Data Subject. The legal basis for processing these voluntarily provided data is the aforementioned contract with the Controller, which would not be possible to conclude without the provision of the Data Subject's data. Personal data will be processed for the duration of the legally required obligations of the Controller, i.e., at least for 10 years due to mandatory accounting document archiving. The processing of the Data Subject's personal data may be entrusted primarily to processors who manage orders, complaints, or contract withdrawals, handle the transport of goods, provide web hosting services, manage these websites, and manage the Controller's CRM systems on behalf of the Controller. During the processing of the Data Subject's personal data, there will be no automated decision-making or profiling, and the Controller does not intend to provide personal data to a third country, international organization, or third parties, except for the above-mentioned processors. The Data Subject has the right to request access to their personal data from the Controller, its correction or deletion, or limitation of processing, the right to object to the processing, as well as the right to file a complaint with the Office for Personal Data Protection if the Controller and/or processor processes personal data in violation of the Regulation and/or Law. The possibility of purchasing from the Online Store is not primarily intended for Data Subjects younger than 16 years of age.

III. Processing of Personal Data for Newsletter Distribution Purposes

The personal data of the Data Subject that the Controller processes for the purpose of sending information about products, services, news, and promotions (newsletter) includes: the email address of the Data Subject. The legal basis for processing this voluntarily provided data is the legitimate interest of the Controller in promoting its goods after the Data Subject makes a purchase in the Controller's Online Store, with newsletter distribution taking place in accordance with Section 62, Paragraph 3 of the Slovak Republic Act No. 351/2011 Coll., on Electronic Communications. The Data Subject has the option to unsubscribe from the newsletter during the ordering process and subsequently at any time by clicking on the active link located at the end of each newsletter or by sending a written request to the Controller's email address. The consent of the Data Subject, who is not an existing customer of the Controller, is granted in accordance with Section 13, Paragraph 1, letter (a) of the Law in connection with Article 6, Paragraph 1, letter (a) of the Regulation, which may be withdrawn at any time by clicking on the active link located at the end of each newsletter or by sending a written request to the Controller's email address. Personal data will be processed for the duration of the Data Subject's interest in receiving the Controller's newsletter, i.e., for the duration of the processing purpose. The processing of the Data Subject's personal data may be entrusted primarily to processors who manage the Controller's CRM systems, manage the Controller's websites, or provide technical solutions for managing newsletter campaigns on behalf of the Controller.

During the processing of the Data Subject's personal data, there will be no automated decision-making or profiling, and the Controller does not intend to provide personal data to a third country, international organization, or third parties, except for the above-mentioned processors. The Data Subject has the right to request access to their personal data from the Controller, its correction or deletion, or limitation of processing, the right to object to the processing, the right to data portability to another controller, as well as the right to file a complaint with the Office for Personal Data Protection if the Controller and/or processor processes personal data in violation of the Regulation and/or Law.

The newsletter is not primarily intended for Data Subjects younger than 16 years of age.

IV. Processing of Personal Data for Registration Purposes in the Online Store

The personal data of the Data Subject that the Controller processes for the purpose of concluding and fulfilling a contract for the provision of services related to registration, which involves the creation of a user account in the Online Store, gaining the ability to manage orders in an online environment, the ability to make future purchases without the need to re-enter contact information, tracking purchase history, and using the benefits of the loyalty program of the Controller, includes: name and surname, address, email, and phone contact of the Data Subject.

The legal basis for processing this voluntarily provided data is the aforementioned contract with the Controller, which would not be possible to conclude without the provision of the Data Subject's data. Personal data will be processed for the duration of the Data Subject's interest in using the services related to registration in the Online Store, i.e., for the duration of the processing purpose. The processing of the Data Subject's personal data may be entrusted primarily to processors who provide web hosting services, manage these websites, and manage the Controller's CRM systems on behalf of the Controller.

During the processing of the Data Subject's personal data, there will be no automated decision-making or profiling, and the Controller does not intend to provide personal data to a third country, international organization, or third parties, except for the above-mentioned processors. The Data Subject has the right to request access to their personal data from the Controller, its correction or deletion, or limitation of processing, the right to object to the processing, the right to data portability to another controller, as well as the right to file a complaint with the Office for Personal Data Protection if the Controller and/or processor processes personal data in violation of the Regulation and/or Law. Registration in the Online Store is not primarily intended for Data Subjects younger than 16 years of age.

V. Processing of Personal Data for Evaluating Purchases in the Online Store and Using Price Comparison Tools

The personal data of the Data Subject that the Controller processes for the purpose of publishing the evaluation submitted by the Data Subject in an anonymized form includes: name or nickname, email address, and the evaluation of the purchase made by the Data Subject. Only the name or nickname will be published. The legal basis for processing this data is the legitimate interest of the Controller in verifying customer satisfaction for the purpose of improving the Controller's goods and services for other customers. Personal data will be processed for the duration of the Data Subject's interest in publishing their purchase evaluation.

The processing of the Data Subject's personal data may be entrusted primarily to processors who provide the technical solution for collecting purchase evaluations and who may publish these evaluations for the Controller, particularly operators of online price comparison tools. During the processing of the Data Subject's personal data, there will be no automated decision-making or profiling, and the Controller does not intend to provide personal data to a third country, international organization, or third parties, except for the above-mentioned processors.

The Data Subject has the right to request access to their personal data from the Controller, its correction or deletion, or limitation of processing, the right to object to the processing, the right to data portability to another controller, as well as the right to file a complaint with the Office for Personal Data Protection if the Controller and/or processor processes personal data in violation of the Regulation and/or Law. The form intended for evaluating purchases in the Online Store is not primarily intended for Data Subjects younger than 16 years of age.

VI. Use of Cookies

The Controller informs that when using the Online Store, data is processed using cookies. More detailed information about the use of cookies is available on this page.

RJ Trading s.r.o.

Appendix No. 1: Sample Withdrawal Form

Method of Delivery and Shipping Costs

Unless otherwise specified, goods within Slovakia are shipped via courier service or the Slovak Post.

Shipments sent via courier service are usually delivered the next working day after dispatch. Delivery via Slovak Post usually takes 2-3 working days.

We will inform you of the current status of your order via email.

SHIPPING COSTS FOR EU ARE AS FOLLOWS:

Shipping Service	Shipping Cost (for orders up to €149.99)	Shipping Cost (for orders over €150)
Courier	€9.99	FREE

PACKAGING - FREE

We cover the packaging costs for every order on your behalf.

Payment Methods

1. Bank Transfer

After receiving your order, we will send you an email with payment details, based on which you will prepay the appropriate amount cashlessly via bank transfer to our account.

2. Instant Online Payment by Card (TrustCard)

After placing the order and selecting this payment method, you will be automatically redirected to a secure payment gateway where you will prepay the appropriate amount for your order using a VISA or MasterCard payment card.

If you pay by card online, you will avoid waiting for a bank transfer, and your order will arrive sooner.

PAYMENT COSTS FOR EU ARE AS FOLLOWS:

Bank Transfer	Online Payment (TrustCard)
FREE	FREE