Shipping and payment
Method of Delivery and Shipping Costs
Unless otherwise specified, goods are shipped via courier service to the below-listed European Union countries.
Packages sent via courier service are typically delivered within 2-5 business days after dispatch, depending on the destination country. We will inform you of the current status of your order via email.
Shipping Costs for the EU:
Courier Service | Shipping Cost (for orders up to €149.99) | Shipping Cost (for orders over €150) |
Courier Service | €9.99 | FREE |
Packaging Costs - FREE
We cover the packaging costs for every order.
Payment Methods
1. Bank Transfer
After receiving your order, we will send you an email with payment details. You will prepay the corresponding amount via a bank transfer to our account.
2. Instant Online Card Payment (TrustPay)
After placing your order and selecting this payment method, you will be automatically redirected to a secure payment gateway, where you will prepay the corresponding amount using your VISA or MasterCard.
By paying online by card, you avoid the wait for a bank transfer, and your order will arrive sooner.
Payment Costs for the EU:
Bank Transfer | TrustCard Online Payment |
FREE | FREE |
Additional Information
Delivery of Goods
Goods ordered from www.namaximum.com are only shipped to selected countries. For specific countries (Slovakia, Czech Republic, Hungary, Romania, Poland), orders must be placed through their respective localized e-shops.
If you are interested in ordering outside of Slovakia or the Czech Republic, please contact us via email at info@namaximum.com.
Problems with Delivery?
If your shipment has not been delivered, or if there was an issue with delivery (incomplete/damaged shipment, or the goods do not match the order), please contact our customer service via email at info@namaximum.com.
Don't hesitate to reach out to us – customer satisfaction is our top priority!
Register and Gain Benefits
Create a customer account with us, giving you access to all your data and order history. After logging into your account, you can track the status of your order (not shipping!), manage delivery addresses, and update billing and personal information.
As a registered customer, you can also collect loyalty points for your orders. Learn more about our loyalty program here.
